Your Consultation Is Confirmed

Our intake process is thoughtfully designed to ensure every new patient feels prepared, supported, and entirely confident right from their very first visit to Port Moody Health. Here’s what you can do to prepare:

What’s Next

Appointment Request

Upon submission, our dedicated client care team will reach out to you. They will confirm your preferred appointment date and time, ensuring it aligns with your schedule. Further, they will address any initial questions or concerns you may have, providing a seamless and informative experience from the very start.

Gather Your Health Records

Please compile all relevant health records for your upcoming consultation, including recent lab results, diagnostic imaging, and a list of current medications and supplements. This information will help your physician gain a complete understanding of your health history and optimize your consultation.

Complete Pre-Visit Forms

Before your appointment, please complete any necessary pre-visit forms. These forms help us gather essential information about your health history and current concerns, allowing your physician to prepare for your consultation and maximize your time at our clinic.

Review Directions to the Clinic

Familiarize yourself with the clinic's location and parking information for a smooth arrival. Detailed directions and parking instructions are available on our website to help plan your journey and ensure a stress-free visit.

Prepare for the Consultation

Before your appointment, take time to reflect on your health goals and any specific questions you have for your physician. It can be helpful to write these down to ensure all your concerns are addressed during your consultation and you feel fully heard. Please review any information that may have been shared with you during the booking process.

Arriving at the Clinic

Port Moody Health is on the second floor of the Klahanie Professional Building. Please allow a few extra minutes to find parking and navigate to our entrance, ensuring your visit is as smooth and stress-free as possible.

Parking Details

Complimentary street parking is available in the surrounding area for your convenience.

Accessibility & Assistance

Our building offers full wheelchair accessibility, with convenient elevator access from the ground floor. Should you require any special assistance, our dedicated client care team is readily available to help ensure your comfort and ease during your visit.

Check-in Process

Upon your arrival, our dedicated client care team at the front desk will greet you and assign a nurse to check your vitals. They will also provide any necessary forms and clearly guide you through the next steps for a smooth appointment experience. Please arrive a couple minutes early for this process.

Meet Our Client Care Manager

Your journey at PMH begins with a dedicated Client Care Manager who will take the time to understand your unique health needs and concerns.

This in-depth discussion allows us to thoughtfully assess your situation and ensure you are matched with the physician best suited to guide you on your health journey. Our Client Care Manager will answer any questions you may have, providing clarity and reassurance every step of the way.

This pairing process is central to our philosophy, ensuring that you receive the most effective and compassionate care tailored specifically for you.

Get in Touch

Should you have any inquiries prior to your scheduled visit, our dedicated team is readily available to assist you. Contact us today for seamless support – we are committed to making your experience exceptional from the very start.