Frequently Asked Questions

Find answers to common questions about our treatments, unique integrative approach, and what to expect when you visit Port Moody Health.

General Information

Here you'll find answers to some of the most common questions about our clinic and our approach to care.
What is integrative medicine?

Integrative medicine is an evidence-based approach that combines the best of conventional, naturopathic, and functional medicine to treat the whole person, not just their symptoms. It focuses on identifying and addressing the root causes of illness.

How is Gurm Integrative Health different from a conventional clinic?

At Port Moody Health, we go beyond conventional care by combining the strengths of modern medicine with an integrative approach that includes evidence-based naturopathic and functional therapies. Our collaborative team of medical and naturopathic doctors works together to uncover the root causes of illness and develop personalized treatment plans that support long-term health and well-being.

What conditions do you specialize in?

We have deep expertise in integrative cancer care, complex chronic diseases such as Lyme and mold toxicity, autoimmune, hormonal health for both men and women, digestive disorders, and regenerative pain management.

Is your approach scientific?

Absolutely. Every therapy and treatment protocol we use is evidence-informed, meaning it is backed by clinical research and data to ensure it is both safe and effective.

Who can benefit from our services?

Our services are for anyone seeking a more comprehensive, personalized, and root-cause approach to their health, whether they are managing a chronic illness or proactively optimizing their long-term wellness.

Appointment & Consultation

Here is all the essential information you need to know about beginning your health and wellness journey with us.
How do I book a consultation?

You can book a consultation by calling our clinic directly or by filling out the appointment request form on our website. Our client care team will be happy to assist you.

What should I bring to my first appointment?

Please bring any recent lab work, diagnostic imaging reports, and a list of your current medications and supplements. Most importantly, come prepared to share your full health story.

Do I need a referral?

No, a referral is not required to book a consultation with one of our physicians.

How long are the appointments?

Your initial consultation is a comprehensive 45-75 minute session to allow for a deep dive into your health history. Follow-up appointment lengths will vary based on your needs.

What happens after my first visit?

After your initial consultation, your physician will typically recommend specific advanced diagnostic tests to investigate the root causes of your health concerns. Once the results are in, we will build your personalized treatment plan.

Treatments & Services

Learn more about the types of therapies and services offered at Port Moody Health and how they contribute to your personalized healing journey.
What types of IV therapies do you offer?

We offer a wide range of IV therapies, including high-dose Vitamin C, Myers' Cocktail, glutathione, and NAD+, all customized to your specific health needs and goals.

Are your treatments covered by insurance?

Many extended health insurance plans offer coverage for naturopathic services. We recommend checking with your provider to understand the details of your specific plan.

How do I know which program is right for me?

Your physician will recommend the most appropriate program and therapies for you after your initial consultation and a thorough review of your diagnostic results.

Are your aesthetic treatments purely cosmetic?

While our aesthetic treatments enhance your appearance, they are guided by our medical expertise to ensure they are aligned with your internal health and long-term skin wellness.

Will my plan change over time?

Most likely, your plan will be dynamic. We continually monitor your progress and make adjustments as your health needs evolve, ensuring your care is always relevant and effective.

Insurance, Payment, & Policies

Here you will find important information on our clinic's policies to ensure your experience is clear and straightforward from the start.
Do you direct bill to insurance companies?

We do not direct bill, but we will provide you with all the necessary receipts and documentation to submit to your extended health provider for reimbursement.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, and debit.

What is your cancellation policy?

We require 48 business hours' notice for any appointment cancellations or changes. A fee may be charged for late cancellations or missed appointments.

Are the costs of lab tests included in the consultation fee?

The cost of advanced diagnostic testing is separate from the consultation fee. Your physician will review all associated costs with you before proceeding with any tests.

Do you offer payment plans?

Please speak with our client care team to discuss potential payment options for extensive treatment plans.

Have Further Questions?

Our team is here to provide the clarity you need. If you have any further questions about our approach or how we can help you, please don't hesitate to reach out and connect with us.